Our services
Our team is comprised of experienced, talented, compassionate professionals who are committed to working very hard to helping pets of lower income families and animal rescue organizations.
How to become a client
If you wish to become an EVAH client, you’re aware that East Village Animal Hospital offers veterinary services to low-income individuals and families, and those on social assistance. By requesting to become a client you are certifying that your total household income is below the appropriate figure shown in the list below.
On your Notice Of Assessment, your total household income must be below the following amounts:
1 income earner household: $44,120
2 income earner household: $53,698
3 income earner household: $66,866
Important Note:
Proof of government assistance, or a copy of CRA Notice of Assessment or Re-Assessment for each adult household resident (except students under the age of 25) must be presented prior to your first appointment. When you receive your confirmation call or email, you will receive instructions on how to submit your proof of assistance (and in some cases a deposit will be required.i.e. London clinic requires $50 for dog bookings. )
(If you do not have your Notice of Assessment, please contact Revenue Canada at 1-800-959-8281).
If your household income is above the figure shown below, however but you have other circumstances, such as recent loss of employment, that you wish EVAH to consider, please outline in a letter to evahoffice@gmail.com
On your Notice Of Assessment, your total household income must be below the following amounts:
1 income earner household: $44,120
2 income earner household: $53,698
3 income earner household: $66,866
PLEASE NOTE WE ONLY SERVICE CATS & DOGS
EXAM: $60+hst
A medical examination fee of $60+HST per animal will be charged for any animal seen in the Medical Clinic, prior to seeing the veterinarian, administration of vaccines, pursuing any diagnostic tests, or dispensing any medications.
A follow-up medical examination fee of $30+HST will be charged for repeat visits for the same condition, if seen within 30 days.
The spay/neuter charge includes a cursory physical examination and 2 days of pain medication. An e-collar is HIGHLY recommended. Cat e-collars are $6, and $15 for dogs.
Owners will be responsible for any and all costs associated with pre surgical recovery or complications..
Due to the high need for EVAH’s surgical and medical services, rescheduling/cancelling an appointment for surgery/medical must be done BY PHONE at least 24 hours prior to the appointment. Failure to provide our EVAH team with adequate notice, in order to provide that time/service to another client in need, will result in the need for you to pay a on refundable Administration fee in order to re-book.
Payment for medical services is due at the time of the service. We do not offer payment plans. Clients may wish to consider applying for pet insurance or other payment options, such as PetCard or Scratchpay prior to their appointment.
EVAH attempts to help when we are able, and we encourage you to reach out to discuss your pets needs, surgical or medical!
Call or email one of our clinics for more information
Vaccines
Vaccines range from $15 - $19.50+hst each, when performed in a surgery or a medical appointment.
Core vaccine set for dogs: $45+hst (rabies, Da2p, Leptospirosis)
Core vaccine set for cats: $30+hst (rabies, FVRCP. FELV + $19.50, discuss with your veterinarian)
EVAH will be following the AAHA & AAFP recommendations for Canine & Feline Vaccination. Core vaccines for dogs include rabies, DA2PP and leptospirosis, and for cats include rabies and FVRCP. In brief, if your pet has received their first set of DAPPV or FVRCP at the time of surgery, and they are under 4 months of age, they will require a booster every 4 weeks until over 4 months (16 weeks) of age.
Dogs over 4 months of age should be boosted with DAPPV again the following year, or within 4-6 weeks of initial vaccination if residing in a high risk rural or urban area(discuss with our veterinarian), and then every 3 years. Leptospira vaccines need an initial boost 3 - 4 weeks following the initial immunization at over 3 months of age and then are boosted annually.
Cats given FVRCP should receive 2 doses, 3-4 weeks apart, for the initial vaccination, again 1 year later and then every 3 years. Both dogs and cats require a rabies vaccine once they reach 3 months (12 weeks) of age, which requires boosting in 1 year and then every 3 years.
Qualified Low Income Public Clients Pricing
Prices are subject to HST and may change without notice.
| Service | Price | |
|---|---|---|
| Cat Spay | 160.00 | |
| Cat Neuter | 135.00 | |
| Canine Spay | 395 - 495 | 6 yrs and older require pre-surgical appointment |
| Canine Neuter | 375 - 475 | 6 yrs and older require pre-surgical appointment |
| Medical Appt | 60 | |
| Recheck within 30 days | 30 |
Animal Rescue Organizations: please e-mail the office at your location to discuss
EVAH'S RESCUE PROGRAM APPLICATION AND PRICING.
Emergency
Situations
- If your animal companion requires emergency attention during our regular hours, call the clinic to be triaged by our reception team to see if we have available appointments or alternatively will direct you to other options as best we are able.
- After hours smart.vet is a telemedicine triage service for pet owners.
- If you have questions about a possible poisoning after hours, contact Pet Poison Control: www.petpoisonhelpline.com
- All veterinary services can be difficult financially, especially over the holidays. There are financing companies specifically for pet owners you may wish to look into for assistance: www.petcard.ca or scratchpay.com